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  Serving North Carolina Since 1988
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Testimonials
Your desire to do the right thing in my home has been a confirmation that my decision to go with Phoenix was the best one that I could ever have made.

 
 
 
 

We seldom expect a disaster to strike our home, and are often unprepared for the aftermath. The hours and days following a fire, flood, damaging storm, or other disaster are crucial in saving important items and minimizing damage.

Having served our fellow North Carolina neighbors for over 25 years, Phoenix understands that the many things that must be addressed after a disaster can be overwhelming. That is why our experienced and friendly team of professionals is here to take care of your property and possessions, and give you peace of mind.

             Fire/Smoke Damage       Water Damage       Storm Damage       Remodeling

The Phoenix Process

Quick Response to Minimize Damage - Time is critical in the first few hours and days after a disaster. The Phoenix First Response Team has decades of experience in dealing with all kinds of disasters and mitigating the damage quickly:

Personal Consultation - Our First Response Team Leader will come to your home and thoroughly assess the damage at absolutely no cost to you.

  • They will explain in great detail what steps need to be taken immediately to prevent further damage.
  • No action will be taken until you give approval, and we work with your insurer for payment.
Damage Control - At a moments notice, the Phoenix Damage Control Team jumps into action, making sure that any damage that has already occurred is contained and your valuable contents are protected.
  • To keep your home from further exposure to the elements, our Damage Control Team removes any debris or trees, tarps and boards up exposed areas, and stabilizes all unsafe structures:

                   Temporary Roof Repairs                    Tarping and Wall Coverings
                   Debris Removal and Clean Up            Tree Removal
                   Temporary Fencing                            Structure Stabilization


Working With Your Insurance – Phoenix has years of experience in working with national and local insurance companies, navigating the red tape on your behalf in order to expedite repair and ensure that your home is restored better than before.

Keeping Your Project on Track, on Time, and On Budget – Your Phoenix Restoration Project Manager will remain in constant contact with you, making sure that the claims process is moving as quickly as possible in order to get your home back.

Better Than Before - At Phoenix, our goal is not only to restore your home to its original state, but also to make it better than before.

  • As licensed and insured General Contractors, the Phoenix Restoration Team members are demolition and construction experts who take great pride in quality workmanship.
  • Specializing in home renovations, our architects and carpenters can build in the additions and enhancements that you have always had in mind.

Constant Communication - Phoenix never forgets that the most important party involved in a restoration project is you, and that everything we work towards is highly personal to you and your family.

  • Our Restoration Project Manager will be in constant contact with you the entire project, providing progress reports with photography, and having on-site meetings to show work being done.
  • We understand that your level of comfort is paramount to a successful restoration.
  • When not meeting face-to-face with your Restoration Project Manager, Phoenix provides you with an online, password protected Personal Project Portal, where you can see status reports, pictures, insurance information, and other documentation at any time during the restoration process.

To speak to a Phoenix Team Member now, please feel free to call us toll free at 1-866-254-6109, or contact us by email here.

 

 
 
   
 
Triad Office: 116 Majestic Way Court, Kernersville, NC 27284 Fax: 336.992.1136 | Northwest NC Office: 116 Applewood Court, Waynesville NC 28786
Triad Office: Quick Response Phone: 336.992.1109 | Northwest NC Office: Quick Response Phone: 828.400.5764