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  Serving North Carolina Since 1988
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When a pipe burst while we were away, water damaged our pine ceilings, walls and floors. But Phoenix quickly went into action and restored our beautiful mountain home better than ever.

Mr. Reboredo, West Jefferson, NC


When disaster strikes a family home, they turn to their insurance company to help pick up the pieces and get their life back on track. Phoenix understands what a customer loss means to your business, and has over 25 years of experience working closely with insurers to see that the claims and resolution process proceeds quickly and smoothly.

At Phoenix Restoration Services, we consider it a team effort to restore peace of mind to your customers.

  • Our 25 years of experience means that we understand what information insurers need to expedite the claims process.
  • Responsive to requests for estimates, information, and documentation, a well organized job mean a tighter schedule for completion.
  • We understand that the way we treat your customers is a direct reflection upon your organization, and our company-wide goal is that they have a positive experience from first contact to project completion.
  • Phoenix helps to facilitate clear communication between the customer and your company, with not only email, but also through phone conversations and face-to-face meetings.
  • A work schedule is provided to both the customer and the insurance adjustor in order to keep everyone on the same page and the project on track and budget.

If you would like to know more about how Phoenix works with insurance providers and claims adjusters, call Phoenix today at 336.992.1109.


Triad Office: 116 Majestic Way Court, Kernersville, NC 27284 Fax: 336.992.1136 | Northwest NC Office: 116 Applewood Court, Waynesville NC 28786
Triad Office: Quick Response Phone: 336.992.1109 | Northwest NC Office: Quick Response Phone: 828.400.5764